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Role:Â Â Â Â Â Â Â Â Â Â Female Counselling Manager
Location:Â Â Â Â Â London NW1 and remote working (50/50 split) after 6-month probation period
Salary:       £35,000 to £40,000 pa (depending on experience)
Start Date:Â Â Â Â ASAP
Contract:Â Â Â Â Permanent
Hours:Â Â Â Â Â Â Â 35 hours per week
Please note, this post is open to female applicants only – Section 7.2(E) of the Sex Discrimination Act applies.
Our client, a leading specialist mental health charity for women who have experienced domestic abuse is seeking a Counselling Manager to lead their clinical services
Synopsis of Duties
- Lead and coordinate counselling service and development
- Oversee supervision, caseload allocation, and delivery of both individual and group interventions.
- Ensure services meet BACP standards and are trauma informed.
- Provide robust support to the Head of Therapeutic Services in the leadership of the therapeutic services team.
- Manage caseload allocation to ensure appropriate client-matching and service capacity.
- Hold a small personal caseload and conduct initial client assessments.
- Provide cover for supervision when supervisors are absent.
- Offer crisis support and safeguarding guidance, escalating as required to the Head of Therapeutic Services.
- Monitor counsellor and facilitator documentation (case notes, assessments, endings).
- Lead recruitment, induction, and ongoing development of counsellors, supervisors, and group facilitators.
- Organise and manage CPD training (6–8 events per year).
- Track, monitor, and report against project delivery targets and KPIs.
- Contribute to service design, evaluation, and improvement through the Ethics & Practice group.
- Act as the first Safeguarding Lead, advising practitioners and ensuring timely responses to risk.
- Conduct annual safeguarding policy reviews and support training delivery.
- Ensure safeguarding responsibilities are understood and embedded across all therapeutic services.
- Provide direct line management to counsellors and supervisors.
- Manage performance, wellbeing, and training needs within the therapeutic team.
- Represent the charity at domestic abuse forums, networks, and partnerships.
- Develop strong working relationships with statutory and voluntary sector agencies.
Essential Requirements
- Recognised counselling qualification (Person-Centred/Humanistic/Integrative).
- BACP/UKCP accreditation (or working towards within 12 months).
- At least 200 client hours.
- Clinical experience with abuse, trauma, and complex needs.
- Experience in groupwork facilitation and oversight.
- Supervising/line-managing counsellors or facilitators.
- Experience in caseload allocation and service coordination.
- Managing project delivery, targets, and outcomes.
- Clear enhanced DBS on the update service
Supporting Futures Consulting acts as both an employer and an agency.
