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Lettings Office Coordinator - Prime Central London Estate Agency
Location: Kensington & Chelsea, Central London
Salary: 26,000 - 35,000 DOE + Performance Bonus
Type: Full-Time in office, Permanent
Are you a meticulous and experienced property professional looking to take the next step in your career? Join a prestigious and high-performing estate agency with over 50 years of expertise in central London's prime property market.
We are seeking a Lettings & Compliance Coordinator to support a dynamic lettings team operating at the very heart of Kensington & Chelsea. This is a key role that blends property knowledge, operational efficiency, and client service in a fast-paced, high-value environment.
Why This Role?
This is more than an admin role - it's an opportunity to make a meaningful impact in a boutique agency known for excellence, discretion, and long-term client relationships. You will play a critical part in ensuring legal compliance, operational accuracy, and seamless tenancy experiences for both landlords and tenants.
What You'll Be Doing
Lettings & Compliance Excellence
- Conduct and manage tenant referencing, Right to Rent checks, and background screenings
- Draft and manage tenancy agreements, renewals, and deposit registrations
- Oversee all move-in/out compliance and maintain up-to-date tenancy records
Operational & Team Support
- Organise property handovers, viewings, and internal scheduling
- Manage office supplies, key logs, calendars, and general administration
- Be the friendly, professional first point of contact for tenants and landlords
Systems & Reporting
- Maintain accurate records using Alto CRM and internal shared systems
- Assist with tenancy lifecycle reporting, budgeting support, and compliance audits
What We're Looking For
- Must have prior experience in a lettings administration or property coordination role (essential)
- Must have experience in a London-based estate agency office (essential)
- Deep working knowledge of tenancy law, deposit regulations, and compliance standards
- Exceptional organisational skills and attention to detail
- A confident communicator with professional written and verbal skills
- Tech-savvy with solid knowledge of CRM systems (Alto preferred), Microsoft Office, and digital filing systems
What's in It for You?
- Competitive salary package (26,000 - 35,000 DOE) plus performance bonus
- Work in a beautiful, boutique office in the heart of Kensington & Chelsea
- Direct exposure to luxury properties and high-net-worth clients
- A supportive, close-knit team that champions growth, collaboration, and attention to detail
- Real opportunities for career progression in a thriving independent agency
Ready to Join a Property Agency That Values Professionalism, Precision, and People?
If you're ready to bring your lettings experience to a team that operates at the highest standards, we want to hear from you. Join us and take your career to the next level.
Apply now - your next chapter starts here.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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