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Senior Operations Manager

Hays Business Support
Posted 13 hours ago, valid for a month
Location

London, Greater London SW1A2DX, England

Salary

£71000 - £86000/annum £71-86k

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Contract type

Full Time

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Sonic Summary

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  • A leading consultancy in London's West End is seeking a Senior Operations Manager for a permanent position.
  • The role requires strong experience in large-scale Operations Management, particularly within a professional services firm, along with vendor and budget management skills.
  • Candidates must have line management experience and the ability to travel to the office a minimum of four days a week.
  • The position involves leading office services, managing vendor negotiations, and delivering high-quality international events.
  • The salary for this role is competitive, and applicants should have significant experience in a similar senior position.

Your new company
A permanent opportunity for a leading consultancy in the heart of London's West End are seeking a Senior Operations Manager to join their busy and growing team! This role will involve travel to Europe at least once a quarter and is a highly demanding and busy position.
Your new role

  • Lead and manage office services such as Reception, Catering and Cleaners, ensuring office budgets are aligned.
  • Working closely with Director to improve operations
  • Ensure a seamless front-of-house experience for guests & all IT/AV support is set up
  • Deliver high-quality international events
  • Line management for x3 office candidates
  • Lead vendor negotiations and ensure the best pricing
  • Book internal mandatory training for H&S and conduct risk assessments
  • Onboarding and inductions of new starters
  • Working closely with international offices to align on strategic operations and initiatives
  • Project management of technology rollouts across multiple sites
  • Tracking key metrics related to the office, such as attendance and utilisation to report back to leadership

What you'll need to succeed

  • Strong experience in a similar senior position within large-scale Operations Management is essential.
  • Experience working in a professional services firm is essential.
  • Vendor management and budget management experience is essential.
  • Line management experience
  • Ability to travel into the office a minimum of 4 days a week (5 days ideally).

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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