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Lycahealth understand the importance of our workforce, which is why we look for outstanding candidates who share our ethos of striving for excellence and exceeding expectation.
Job Summary:
Your role as an Administrator will be to provide an effective and efficient reception and administration, to provide supporting duties as and when required and a patient orientated service to support the smooth running of the LycaHealth Department. To ensure that all patient medical records are up to date in line with the consultant records. To liaise with consultants directly or with their PA teams to obtain he correct information and records. We offer a professional working environment with a competitive salary. The normal working week at Lyca Heathcare is 24 Hours and will encompass five 8.5 hour shifts between 7.30am- 8pm Monday-Saturday as determined by the needs of the business.
Role and Responsibilities:
- To meet and greet all patients their families and visitors to LycaHealth maintaining a front of house that is inviting, welcoming and friendly.
- To maintain a very smart, professional appearance.
- To organise and book appointments for patients, doctor’s secretaries, and external staff - in person and over the telephone
- To liaise with consultants directly or with their PA teams to obtain he correct information and records.
- To politely deal with telephone bookings and enquiries, using the company telephone answering standard. This will include checking voicemail and returning calls.
Person Specification:
- Excellent communication and interpersonal skills
- Previous experience within a high-end healthcare environment
- Excellent organisational skills
- Good IT skills including Word and Excel
At Lyca Healthcare we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities employer.
Lycahealth encourage and support the vaccination uptake as this remains the best line of defence against COVID19, keeping both our patients and employees safe.
Whilst we make every effort to contact all candidates we often receive a high volume of applications. if you do not receive a reply within 3 weeks, please assume you have not been shortlisted on this occasion. Previous applicants need not apply.
Any offers of employment made by Lyca Heathcare for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service.
