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Do you have multi-modal experience, working within a freight forwarding company? Are you familiar with break bulk and out of gauge (OOO) procedures?
My client, a Chiswick-based logistics & supply chain company are recruiting for an experienced Operations Project Coordinator. The successful candidate will have a key focus on maintaining customer service within multi-modal import and export and will provide both operation excellent and high customer satisfaction at all times. This is an office based, Monday - Friday position, working from 9am - 5:30pm.
Main duties:
- Handle multi-modal import/export transport operations (air, road and sea) from start to finish
- Handle out of gauge (ooo) and break bulk cargo shipments
- Operational planning and scheduling, coordinating shipment activities
- Quoting and invoicing customers
- Reporting and controlling urgent deliveries, control track and trace information
- Receiving and actioning of customers' shipping instructions
- Cooperate with and handle customs-related activities and paperwork
- Ensure customer retention and satisfaction
- Further operational duties as and when required
Key requirements:
- Knowledge and understanding of break bulk cargo and out of gauge operations
- Project import/export experience within a freight forwarding company
- Multi-modal freight forwarding experience (air, road and/or sea)
- Freight forwarding experience within the oil, gas, mining or energy sectors would be beneficial
