Compliance Operations Coordinator

The Compliance Operations Coordinator forms an integral part of our boutique Technical solution. The role is the central interface between client operations and subcontractors. The position is responsible for coordinating safe, profitable and quality-led, reactive and planned engineering solutions for clients.

Key Responsibilities

• Ensuring client sites are safe, compliant and with evidence that documentation is up to date and that teams comply with internal standards and external regulations.
• Central point of contact to coordinate site / client / stakeholder requests in line with local needs.
• Receiving, logging, allocating and tracking reactive works requests using Maximo – communicating closely with all stakeholders – prioritising against both client and business needs to ensure KPIs are met.
• Maintaining and updating PPM tracker for all sites – chasing missing PPMs.
• Supporting the creation and implementation of local compliance frameworks in line with client requirements.
• Optimised scheduling of planned works via the Engineering team / subcontractors (where required).
• Tracking, inputting and reporting on cost, e.g. tools, equipment, travel, overtime, to deliver profitable operation.
• Overseeing WIP to ensure timely, accurate and margin enhancing performance.
• Close management of subcontractors, inc. negotiating quotations, raising, receipting POs and permit support.
• Directing, engaging and managing relevant stakeholders – inc. Helpdesk and specialist subcontractors.
• Mobilisation support, inc. setting-up logbooks / loading of assets / relaying access requirements to Helpdesk.
• Regularly reviewing and auditing asset lists and PPM planners in line with customer needs.
• Providing regular reporting to stakeholders, ie, statutory compliance and PPMs. •
• Supporting with tender opportunities for new customers to create optimised operational solutions.

Experience & Traits

• Strong understanding of FM maintenance processes
• Organised, high degree of accuracy, with strong attention to detail
• Excellent communication skills – written and spoken.
• Proficiency with Maximo or similar CAFM software.
• Strong Microsoft Office suite skills (inc. Excel) and knowledge of all platforms e.g. FMS / Insight / Coupa / RotaCloud.
• Passion for workplace experience and service delivery.
• Strong time management, ability to prioritise tasks and meet deadlines