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- Process and monitor contractor payments, invoices, and contract-related documentation in line with internal policies and financial regulations.
- Maintain accurate records of contract performance, post-inspections, and compliance requirements.
- Liaise directly with contractors, project managers, and internal teams to ensure compliance with contract terms and deadlines.
- Produce regular performance reports and support the development of procedures and documentation.
- Coordinate meeting schedules, take accurate minutes, and assist with business support functions such as office logistics, training records, and facilities management.
- Support the development of service improvements and implementation of new systems and processes.
- Ensure accurate updates are made to housing management systems and contract monitoring databases.
- Proven experience in contract administration, business support, or technical environments.
- Strong IT and data management skills – confident with MS Office and housing or finance systems.
- Excellent communication skills and the ability to build strong working relationships with both internal and external stakeholders.
- Strong attention to detail with the ability to produce clear reports and maintain accurate records.
- Experience producing monitoring reports, performance analysis, and compliance data.
- Proactive mindset with the ability to contribute to service improvements and implement new processes.
- Experience working in local government or housing/property compliance settings.
- Understanding of financial regulations, contract management procedures, or ICT systems in a public service context.
