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- Annual Salary: £38,000
- Location: Central London
- Work Model: Hybrid (2 office days)
Join a leading global supplier in the food, beverage, and nutrition industries as a Quality Technologist within the Customer Pillar. This role is crucial for maintaining the high standards of the products and services, ensuring compliance and enhancing customer satisfaction.
Day-to-day of the role:
- Complete customer questionnaires daily using regulatory and supplier information.
- Respond to technical queries from customers and suppliers concerning ingredients, quality, and food safety.
- Participate in and execute projects aimed at the continuous improvement of the Quality Management System.
- Collaborate with the Key Account Management (KAM) team and support various Quality department tasks based on workload and priorities, including:
- Arranging third-party laboratory analyses.
- Updating and reviewing product documentation such as specifications, Certificates of Analysis (COA), Safety Data Sheets (SDS), allergens, GMO status, animal feed labels, packaging, HACCP, etc.
- Reviewing Standard Operating Procedures and other controlled documents.
- Preparing questionnaires and statements for customers.
- Conducting training sessions and presentations.
- Managing third-party and customer audits/visits.
Required Skills & Qualifications:
- Minimum of 3 years of experience in a Quality, Technical, or R&D role within the Food, Ingredients, or Supplements industry.
- Strong understanding of Quality (Technical) requirements and standards in the food industry, including HACCP, BRC Food or Agents and Brokers, FAMI-QS (animal feed), Organic/BIO, Kosher, Halal, and ISO 9001.
- Experience in auditing and resolving non-conformances or complaints.
- IT proficiency, particularly in Microsoft Office applications, with a strong emphasis on Excel.
- Experience with retail online specification systems (e.g., QADEX, Hamilton Grant) is desirable.
- Essential training or understanding in food legislation and food labelling.
Benefits:
- Opportunities for personal growth, including training and development.
- Health Cash Plan.
- Subsidised gym membership.
- Discretionary bonus.
To apply for the Quality Technologist position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.
