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An international non-profit organisation is looking to hire a permanent Senior Product Manager. You will take ownership of the strategy, development, and optimisation of customer-facing digital portals to enhance user experience and engagement across the organisation's platforms.
Client Details
Our client is an international non-profit organisation offering financial products to their charity members. They have offerings globally and their teams work collaboratively with UK and internationally based teams.
They have a hybrid working model, with 2 office days per week in central London.
Description
- Develop and execute a customer portal strategy.
- Conduct market and user research to identify opportunities.
- Define and communicate product roadmaps.
- Collaborate with internal teams and integration partners to design and launch portals.
- Ensure compliance and customer-focused portal processes.
- Support Heads of Product in building strong product practices.
Profile
A successful Senior Product Manager should have:
- Proven experience in developing customer-facing portals and UX design.
- Essential: Strong knowledge of Microsoft tools (Dynamics, Power Platform).
- Skilled in cross-functional collaboration and digital transformation.
- Excellent stakeholder management skills, with the ability to work collaboratively with colleagues internationally.
- Passionate about the non profit sector and charitable organisations.
Job Offer
- Hybrid working model.
- Generous holiday allowance.
- Professional development opportunities.
- Competitive pension scheme.
- £60,000 - £65,000 per annum.
- London based.
