Aviation Team Leader

Aviation Team Leader - London (Hybrid)

Our client, a leading global Insurance Broker, is seeking an experienced Aviation Insurance Team Leader to join their specialist team. This is a hybrid role with the flexibility to work both virtually and from their London office.

What the day will look like as Aviation Team Leader:

You will be responsible for managing key technical activities across the Broking and Placement process, with a particular focus on Aviation and Space insurance.

A usual day will involve:

• Monitoring team activity and coordinating workload in line with SLAs by organising, prioritising, and making effective workload allocation decisions
• Engagement with the Broking teams on large, complex, global Insurance contracts, involving multiple insurers and high-value insurance placements
• Engaging with offshore partners to produce policy documents and invoice requests
• Increasing the level of processing knowledge and driving continuous improvement in all areas of processing
• Building strong relationships with colleagues, Brokers, Underwriters, and Network offices to ensure seamless service delivery.
• Technical placement advice to Brokers as required
• Being a role model in the team by giving constructive feedback to colleagues to improve performance and supporting senior management
• Producing and monitoring workflow reports to ensure policies are on track with performance targets

How this opportunity is different

• This role provides you with the opportunity to collaborate with various teams (internally and externally) including Broking teams, Underwriters, offshore providers, Operations, and Fiduciary specialists
• You will be supported in your role, not only with day-to-day management but also career development opportunities to ensure you have the skills and ability to progress your career within a global organisation
• The team has created value by sharing best practice, removing duplication, and standardising ways of working - ensuring activities are allocated appropriately. Right people, right skills, right activities

Skills and experience that will lead to success in the position of Aviation Team Leader

• Relevant experience within the Insurance industry, specifically within Aviation and Space
• Team management experience
• High attention to detail and ability to work to deadlines
• Understanding of Insurance risk and the full placement lifecycle (pre to post placement)
• Capability to provide technical guidance and support to brokers on complex risks
• Excellent listening, organisation, and presentation abilities
• Willingness to learn and share knowledge