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Are you a marketing and communications expert ready to make an impact? We're looking for a Program Manager to lead high-profile initiatives that enhance the experience of delivery partners, from onboarding to their first delivery. This is a hands-on role where you'll develop and deliver end-to-end go-to-market strategies, launch new product features, and collaborate with teams across operations, product, and technology. You'll also manage a key communications channel, overseeing content delivery and performance metrics to ensure continuous improvement.
What you'll do:
- Create and execute marketing and communication strategies for new product features and partner experience enhancements.
- Collaborate with stakeholders internally and externally to drive seamless integration and improvements.
- Manage the lifecycle journey from onboarding to first delivery block.
- Analyse data and metrics to refine communications and boost engagement.
What you'll bring:
- Experience managing cross-functional marketing or communications projects.
- Strong stakeholder management and communication skills at all levels.
- A data-driven approach to decision-making and performance optimisation.
- Intermediate to advanced Excel skills (pivot tables, lookups).
- Degree in marketing, communications, or related field (Master's is a plus).
Why join?
- Be part of a small, innovative team delivering high-visibility projects.
- Work on impactful initiatives that shape delivery partner experiences.
- Gain exposure across multiple teams and stakeholders.
- Competitive day rate and the chance to contribute to a forward-thinking project.
