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Marketing and Communications Program Manager
Location: London (On-site)
Contract: 12-month PAYE
Rate: 180-220/day
Start Date: ASAP
Hours: Full-time (40 hours/week)
Are you a strategic thinker with a passion for delivering impactful marketing and communications programs? Do you thrive in fast-paced environments where innovation and customer experience are at the heart of everything you do?
We're looking for a Marketing and Communications Program Manager to lead go-to-market strategies for new product features and enhance the experience of delivery partners. This is a high-visibility role within a forward-thinking last-mile logistics team, offering the chance to shape communications and drive engagement across multiple channels.
What You'll Do:
- Own and execute end-to-end marketing strategies for product launches and service enhancements.
- Collaborate with cross-functional teams including operations, product, and external partners.
- Manage the onboarding lifecycle and improve delivery partner experience from first touch to first delivery.
- Lead content deployment and performance tracking for key communications channels.
- Use data and metrics to continuously improve campaign effectiveness.
What You'll Bring:
- Degree in marketing, communications, or a related field (Master's preferred).
- Proven experience working with external partners and cross-functional teams.
- Strong communication skills across all levels, including leadership.
- Proficiency in Excel (pivot tables, lookups).
- Ability to build strategic plans and execute them tactically.
Why Join?
- Be part of a small, agile team working on a high-impact project.
- Collaborate with diverse stakeholders and contribute to a fast-evolving logistics ecosystem.
- Gain exposure to cutting-edge delivery innovations and customer experience strategies.
