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Location: West London (5 days per week in office)
Rate: 25.00 per hour (Umbrella)
Contract: 3-month ongoing contract
Start: ASAP
Overview We are recruiting an enthusiastic and experienced Resident Engagement Officer to join a busy Housing team in West London. This role focuses on strengthening relationships with residents, supporting engagement activities, and ensuring residents have a meaningful voice in shaping housing services.
Key Responsibilities
- Plan, coordinate, and deliver resident engagement activities, events, and community meetings.
- Build strong relationships with residents, community groups, and local stakeholders.
- Support the development of resident panels, forums, and focus groups.
- Gather resident feedback and ensure it is used to shape service improvements.
- Assist with communication campaigns, including newsletters, surveys, and digital engagement tools.
- Promote inclusion and encourage participation from diverse resident groups.
- Support wider Housing projects and initiatives linked to engagement and community development.
- Experience in resident engagement, community development, housing, or similar environments.
- Strong communication and interpersonal skills.
- Ability to build positive relationships with residents and partners.
- Confident organising events and facilitating group discussions.
- Good IT and administrative skills including report writing.
- A proactive, supportive, and community-focused approach.
How to Apply If you have the skills and passion for resident engagement, please submit your CV for immediate review.
