Back to search
- Overseeing the management of a residential apartments in and around the West End
- Manage the full tenancy lifecycle including: approving offers, dealing with tenant requests, ensure compliance with GSC and Electrical reports, move-ins, renewals, rent reviews and legal notices
- Handling maintenance and repairs above a certain threshold as minor repairs are dealt with by another team
- Liaising with contractors and ensuring works meet quality standards
- Carry out occasional property inspections
- PR face of the company including visiting tenants re more major repairs/maintenance
- Ensure compliance with lettings legislation (e.g. gas safety, EPCs etc)
- Keep accurate records using property management systems and prepare portfolio reports
- Strong understanding of AST property management and legislation
- Smart appearance, professional approach and excellent verbal and written communication skills
- Strong problem-solving and decision-making skills
- Experience working with a similar mid/high-end portfolio
- Looking to work in a service orientated property office rather than a manic fast-paced, deadline-driven agency environment
- Customer-focused, collaborative, reliable and committed to high service standards
- Proven experience managing AST residential property portfolios (London experience preferred)
- 25 Days Annual Leave
- Hybrid role (office based 3 days)
- Excellent company pension scheme
- Shopping discounts
- Life Assurance
- Private Medical Scheme
- Discretionary bonus
