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- Warmly greeting all clients, visitors, and contractors upon arrival
- Managing reception duties, including answering calls, booking desks/rooms, and overseeing meeting set-ups
- Supporting the wider office team with facilities coordination, IT queries, and day-to-day operations
- Ensuring the reception and communal areas are professional, tidy, and welcoming
- Assisting with post, couriers, deliveries, and office supplies
- Supporting onboarding for new starters and organising office tours
- Providing low-level tech support, reporting issues, and liaising with internal teams
- Helping maintain health & safety standards and acting as a fire warden/first aider (training provided)
- Previous experience in a receptionist or front-of-house role within a professional setting
- Strong organisational skills and a friendly, proactive approach
- Excellent communication skills and the ability to juggle multiple priorities
- Confident with Microsoft Office, Outlook, Teams, and other office systems
- A team player who can stay calm under pressure and handle tasks with care and attention to detail
