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Role: Concierge and Vallet Assistant
Location: Kensington, W8
Salary: £27,500 per annum
Hours: Average 40 hours/week across rotating shifts
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Early: 07:00 - 15:00
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Late: 15:00 - 23:00
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Day: 09:00 - 17:00 / 12:00 - 20:00 (depending on business needs)
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Holidays: 5.6 weeks per year
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Paid: Monthly, in arrears via bank transfer (PAYE, NI deducted)
About the Role:
The Concierge Assistant will be stationed at the main residential entrance, acting as the first point of contact for residents and guests. This is a highly visible and customer-facing role in one of London's most prestigious developments. The successful candidate will be expected to deliver an exceptional standard of service aligned with the luxury environment of One Kensington Gardens.
Duties include:
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Manning the residence's front entrance
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Valet parking (car movement and storage)
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Assisting Concierge Receptionists with front desk operations
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Handling resident deliveries and mail
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Coordinating errands and luggage handling
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Providing general administrative and concierge support
Candidate Profile
We're seeking polished, well-presented, and articulate individuals with a natural flair for high-end customer service. Previous experience in a luxury environment (e.g., hotel luggage porter, concierge, or front-of-house roles) is ideal.
Key qualities:
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Professional, discreet, and courteous
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Comfortable in a high-end, fast-paced environment
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Strong multitasking skills and adaptability
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Team player with a proactive attitude
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Impeccable personal presentation
Valet/Driving Requirements
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Age: Must be over 25
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Licence: Full UK driving licence (no penalty points)
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Must have held licence for a minimum of 2 years
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Confident handling high-value vehicles (preferred)
Additional Notes
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The role requires flexibility due to a rotating shift pattern
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Strong emphasis on professionalism and discretion
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Candidates must be eligible to work in the UK
