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Executive Concierge – Mandarin Speaking
High-End Student Living
Location: South Kensington, London
Salary: £30,000 per annum
Schedule: Shift rota (day shifts only 4 on, 4 off inc weekends)Â
About the Role
Our client, a luxury student living provider in the heart of South Kensington, is seeking an experienced and professional Concierge to deliver an exceptional standard of front-of-house service. With rooms priced at £1,400 per week, this is a premium environment where discretion, attentiveness, and a high level of customer service are key.
You will be the first point of contact for students and visitors alike, providing a welcoming, safe, and helpful presence in the building. This is a varied and rewarding position in a supportive team, ideal for someone with a hospitality or high-end residential background.
Key Responsibilities
Deliver a warm, courteous welcome to residents and visitors, ensuring an exceptional front-of-house experience at all timesFluent in English & Mandarin, verbally and written communicationÂ
Provide information, assistance, and support to residents, including handling queries, booking services, and managing requests
Maintain a secure environment by monitoring access to the building and reporting any concerns
Ensure the reception and communal areas are always presented to the highest standards
Manage incoming and outgoing post and deliveries
Liaise with contractors and suppliers when required
Support with day-to-day administration and reporting duties
Report any maintenance or facilities issues promptly
Work in accordance with health and safety and fire safety procedures
Ideal Candidate
Previous concierge or front-of-house experience in a luxury residential, hospitality or student living environment
Professional, polished, and service-driven demeanour
Excellent communication and interpersonal skills
Strong attention to detail and organisational ability
Calm and composed under pressure, with the ability to handle issues discreetly
Basic IT literacy and administrative competence
Flexible and reliable with a strong work ethicHow to Apply:If you are ready to take on a role that combines property management with lettings negotiation, please contact Sally Asling at ProFind Property Recruitment on or , or email . By applying, you consent to ProFind Property Recruitment processing and storing your data for the purposes of your job search. If you have not received a response within 48 working hours, please assume your application was unsuccessful on this occasion, but feel free to apply for future opportunities.
