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Reed Hospitality is delighted to be working with an independent 4 star deluxe hotel in Westminster, looking for an experienced Restaurant and Bar Manager to join their teamÂ
This is a Full time role and will be paying up to £45 000 per annum
What will you be doing?
- Serve as a role model by consistently promoting their values
- Facilitate effective departmental communication through handovers, meetings, and daily briefings.
- Ensure the service team is well-trained and confident in the outlet's policies and standards.
- Oversee adherence to all company policies and procedures by the team.
- Manage the team daily, including conducting probationary reviews and addressing lateness or employee requests.
- Assist the F&B Operations Manager in managing the department's payroll efficiently.
- Act as the escalation point for guest complaints, handling them discreetly, respectfully, and confidently to ensure positive outcomes.
- Ensure the team delivers prompt and friendly customer service.
- Maintain high quality and service standards.
- Educate team members about potential food allergies in compliance with current and future legislation.
- Support F&B managers in ensuring all staff are knowledgeable about menu offerings and individual ingredients.
- Provide ongoing guidance to the team during shifts to exceed guests’ expectations.
If you are interested in having a discussion, please do apply or reach out to the Reed London Hospitality team.Â
