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Assistant Reception Manager La Maison Ani, London
La Maison Ani is looking for an experienced and passionate Assistant Reception Manager to join our elegant and dynamic team in the heart of Mayfair. As Assistant Reception Manager, you will play a key role in creating memorable guest experiences and ensuring the seamless running of our front-of-house operations.
As Assistant Reception Manager, you will support the Reception Manager in overseeing the daily flow of guests, reservations, and service coordination. Youll be a calm and confident presence at the front desk, ensuring every guest receives a warm welcome and that all requests are handled with precision and care. From managing VIP arrivals to training and motivating the reception team, youll help uphold the high standards La Maison Ani is renowned for.
The Assistant Reception Manager will:
- Oversee the reception team in the managers absence
- Ensure efficient communication between departments and maintain smooth daily operations
- Manage guest bookings, profiles, and special requests with accuracy
- Prepare and lead pre-service briefings, ensuring the team is fully informed
- Compile daily and weekly reports, and assist with administrative duties
- Uphold data protection and confidentiality standards at all times
- Support training and development of the reception team
Were looking for someone who:
- Has previous experience as an Assistant Reception Manager or Reception Supervisor within a high-end restaurant or luxury hospitality setting
- Possesses excellent communication and organisational skills
- Has a natural ability to remain composed in a fast-paced environment
- Delivers a warm, professional, and polished guest experience every time
If youre an ambitious and hands-on professional looking to grow with a brand that celebrates excellence and hospitality, wed love to hear from you.
Join La Maison Ani as our next Assistant Reception Manager and be part of something truly special.
