Sales & Marketing Assistant

Sales & Marketing Assistant required for a well-established nursing home and retirement living community.

A new and exciting opportunity has arisen to join a well-established provider offering skilled nursing care and retirement living in West London.

We are seeking a motivated and customer-focused Sales Assistant to support enquiries and manage the customer journey from enquiry to admission. Working closely with the Head of Sales, you'll play a vital role in promoting both the nursing home and a nearby retirement living community offering hotel-style independent living.

This newly created role supports the sales function and would suit someone with experience in elderly care, administration, and customer service who is looking to step into a more commercially focused position within the care sector.

Responsibilities:

• Manage the enquiry database - ensuring it's kept up to date and all leads are followed up
• Handle incoming enquiries via phone, email, and in person
• Support customers and their families throughout their journey from enquiry to move-in
• Liaise with internal care and nursing teams to ensure a smooth and supportive process
• Assist with sales activity for retirement living apartments, including both rentals and sales
• Maintain accurate records and follow up on all leads from various sources
• Represent the service professionally at all times, maintaining a high standard of personal presentation

Requirements:

• Experience working in a care environment (e.g. senior care assistant, receptionist, or administrator)
• Confident, well-presented, and able to build rapport with older people and their families
• Comfortable working in a nursing home setting with residents who have high care needs
• Organised, administratively skilled, and able to manage multiple enquiries efficiently
• A genuine interest in care and supporting people through the admissions process
• Willing to be trained and shadow the Head of Sales to develop full knowledge of the sales cycle

Remuneration and Benefits:

• Salary £26,000 - £30,000 depending on experience + Bonus up to £5,000

Based onsite | Full-time, Permanent | Monday to Friday | 9:00-17:30

Interested? Contact Lisa at Bright Selection for more information.

Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately, you have not been successful on this occasion. However, we may keep your details on our database for future roles and, if we do so, you will receive an email letting you know this.