Service Advisor – Main Car Dealership
Hampstead (Finchley Road area)
£35,000+ DOE, genuine £12,000-£15,000 bonus
Full-time | Permanent | Monday–Friday (8am–6pm) + 1 in 3 Saturdays (8:30am–1pm)
The Role
We’re seeking an experienced Service Advisor to join a busy and successful main car dealership in Hampstead.
This is an excellent opportunity for a motivated, customer-focused professional to join a well-respected motor trade group, offering fantastic earning potential, strong career prospects, and a supportive team environment.
Key Responsibilities
- Greet and assist customers in a professional, friendly manner
- Book vehicles into the workshop and manage job progress through to completion
- Communicate effectively between customers, workshop, and service management
- Advise customers on technical queries and repair work
- Upsell service plans, repairs, and parts to maximise revenue
- Maintain accurate records using the dealership management system
- Prepare invoices and ensure customer satisfaction on vehicle handover
About You
- Proven experience as a Service Advisor in a franchised dealership (minimum 1 year)
- Well-presented with excellent communication and organisational skills
- Strong customer service and relationship-building ability
- Confident working in a fast-paced, target-driven environment
- Full UK Driving Licence preferred
Benefits
- £35,000+ DOE Basic
- Realistic £12,000+ annual bonus
- Manufacturer training & clear career progression
- Staff discounts and company benefits
Apply today to join a thriving main dealership in Hampstead as a Service Advisor and take the next step in your motor trade career.