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Remote position with travel to London
Comes with £568 per month car allowance + Benefits
Role Purpose
Taking a job from point of sale right through to completion. To include:
- Direct customer engagement
- Documentation (Order acknowledgement, reports, Test Certification etc.)
- All aspects of project related Health and Safety including specification of Risk Assessments, Method Statements and PPE
- Organising and attending remote and onsite factory acceptance testing (FAT) (may involve international travel)
- Arranging installation of clients Equipment using our subcontractor / partner networks
- Organising the Commissioning of new products
- Organising the Customer product training
- Provide O&M manuals at the end of the job
- Feedback information to our service dept. to enable future product support
- Supply chain and logistics management
The successful candidate will need to acquire an excellent knowledge of the clients Critical Power products. In addition, they will require:
- Keep up to date with current legislation around UPS and other power protection equipment
- Auditing of subcontractors
- Monitoring tools used on project jobs for calibration and in a good working order
- Communicate efficiently with other departments including international factories to resolve customer issues (Sales, Service)
- Deliver projects on time and within budget
- Provide a high level of customer service and satisfaction.
Experience Required
- The ideal candidate will have experience (min 2 years) managing UPS projects.
- Knowledge and skills of UPS systems (incl. STS & Battery storage).
- Knowledge and Skills for requirements of Electrical installations BS 7671:2008.
- Managing UPS projects to ensure the timely, efficient delivery and installation of small to large UPS products and associated 3rd party services on customer’s sites.
- Provide a technical point of contact for all external stakeholders, maintaining quality of service and client satisfaction always.
- Using your excellent Electrical Installation skills, you will have the ability to question and suggest alternative solutions.
- Good communication and commercial skills when in front of customers
- Good working knowledge of Microsoft Office applications
- Basic Electrical installation qualification - Preferred
- Electrical qualification 18th Edition Electrical qualification - Essential
- Electrical engineering qualification (BTEC/HNC/HND/Degree) - Preferred
- Full Driving license (maximum 3 points) - Essential
- Passport and able to travel to France and Italy for factory testing or training - Essential
- Knowledge of accounts software such as ERP LN or SAGE - Preferred
- Microsoft Projects - Preferred
- BMS/EMS knowledge - Preferred
- IOSH managing Safely - Preferred
- APM or Prince2 Project Management qualification - Preferred
