Senior Parent Support Advisor
We are seeking a skilled and compassionate professional to join a dynamic Parent Support Service team. This role focuses on providing tailored support to families, improving outcomes in education, behaviour, and relationships.
Key Responsibilities
* Carry a caseload of complex family support cases using a whole-family approach
* Complete detailed assessments using Early Help frameworks and tools
* Act as Lead Professional coordinating multi-agency support plans
* Deliver accredited evidence-based parenting programmes
* Work flexibly including some early mornings, evenings and weekends
* Support families below the threshold for specialist intervention
* Attend case conferences and contribute to safeguarding processes
* Maintain accurate case records using IT systems
* Participate in duty rota, providing advice and triaging referrals
* Use solution-focused methods to promote positive change
Essential Skills & Experience
* Minimum 2 years' direct experience working with children, young people, and families
* Experience working with complex and multi-agency family needs
* Strong communication, negotiation and problem-solving skills
* Confident in leading TAF meetings and coordinating professionals
* Skilled in completing holistic assessments and action plans
* Proficient in using Microsoft Office and case management systems
Desirable
* Experience leading multi-agency meetings and complex reviews
* Training to deliver accredited parenting programmes
What We're Looking For
* Someone adaptable, accountable and customer-focused
* A collaborative team player who builds relationships and empowers individuals
* A reflective practitioner who values continuous learning and improvement
* Strong planning and organisational ability
Requirements
* NVQ Level 3 or above (or equivalent)