Community Safety Team Leader

Service Care Solutions - Housing

Posted 2 days ago, valid for 11 days

London, Greater London SE1 7DR, England

Full Time

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Sonic Summary

The position of Community Safety Team Leader is available in London on a temporary basis for 8-12 weeks.
This full-time role offers a salary of £28.86 LTD or £24.18 PAYE per hour.
Candidates should have strong experience in managing anti-social behaviour and community safety cases.
The role involves supervising a small team and ensuring high-quality service delivery to residents.
Excellent communication skills and a commitment to customer service are essential for this position.

Job Title – Community Safety Team LeaderLocation – London (Hybrid Working)Contract – Temporary (8–12 weeks)Hours – Full-timeSalary – £28.86 LTD / £24.18 PAYE per hourRole Summary –We are currently recruiting on behalf of our client for a Community Safety Team Leader to join their Housing Customer Service Delivery Team in London on a temporary basis. This is an exciting short-term opportunity to lead a small team delivering a high-quality anti-social behaviour (ASB) and community safety service. The successful candidate will provide day-to-day supervision and ensure effective service delivery to residents.Key Responsibilities:

Deliver a first-class, responsive ASB and community safety service.
Supervise the Community Safety Team, managing performance and ensuring service quality.
Drive continuous improvement, ensuring ASB policies and procedures are followed.
Work with the Neighbourhood Customer Service Manager to improve customer satisfaction.
Establish partnerships with external agencies to reduce anti-social behaviour.
Respond to Member’s Enquiries and complaints in line with the organisation’s policy.
Participate in a 24/7 emergency duty rota.

Requirements:

Strong experience in managing anti-social behaviour and community safety cases.
Proven track record of meeting performance targets in a similar setting.
Knowledge of housing management and the wider regulatory environment.
Excellent communication and stakeholder management skills.
Commitment to delivering a high-quality, customer-focused service.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call George at Service Care Solutions onor send an email to .uk

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