Back to search
Job Title: Housing Repairs Co-ordinatorLocation: Islington, London (Local Authority)Contract Length: 2+ Months (Potential to Extend)Pay Rate: £21.50 per hour (Umbrella)
Overview:A local authority in Islington is looking for a proactive and organised Housing Repairs Co-ordinator to support their busy housing repairs service. This is a great opportunity to join a dedicated team focused on delivering responsive and effective repair services to residents across the borough.
Key Responsibilities:
-
Act as the first point of contact for housing repair enquiries from tenants and leaseholders.
-
Log, schedule, and coordinate repair works with operatives and contractors.
-
Monitor progress and follow up on outstanding repairs to ensure timely completion.
-
Update systems with accurate notes and repair status information.
-
Handle customer queries professionally and empathetically, ensuring high levels of satisfaction.
Requirements:
-
Previous experience in a housing repairs, contact centre, or coordination role within a local authority or housing association.
-
Excellent communication and customer service skills.
-
Ability to prioritise workloads and manage competing demands.
-
Familiarity with housing management or repairs systems (e.g., Northgate, Orchard, or similar) is desirable.
What's on Offer:
-
£21.50 per hour (umbrella).
-
Immediate start.
-
2+ month contract with strong likelihood of extension.
-
Hybrid/flexible working considered (subject to service needs).
-
Join a supportive team within a well-respected London borough.
