Resident Liaison Officer

Service Care Solutions - Housing

Posted 7 days ago, valid for 10 days

London, Greater London SW19 2RD, England

£23.23 per hour

Full Time

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Sonic Summary

The position of Resident Liaison Officer is available in Merton on a temporary contract until the end of November.
This full-time role involves acting as a key link between the organization, contractors, and residents to maintain positive relationships.
The salary for this position is £23.23 per hour Ltd, and candidates should have experience in a front-line customer-focused role within social housing.
Key responsibilities include leading resident engagement strategies, managing stakeholder communication, and assisting with property handovers.
Strong communication skills and the ability to analyze data are essential for this role, along with flexibility for travel and meetings.

Job Title – Resident Liaison OfficerLocation – MertonContract – Temporary contract until the end of NovemberHours – Full-timeRole summary –We are currently recruiting for a Resident Liaison Officer to join our client's housing team in Merton. In this role, you will act as a key link between the organisation, contractors, and residents. You will play a crucial role in maintaining positive relationships, supporting stakeholder communication, and facilitating smooth service delivery.Salary – £23.23 per hour LtdKey Responsibilities:

Lead on local service resident engagement strategies and analyse service improvement data.• Coordinate customer responses by collaborating with local housing teams and contractors.• Manage stakeholder communication and produce materials using various methods.• Represent the Housing Neighbourhood Team at meetings and lead smaller project teams.• Assist with the handover of Regeneration properties and maintain GDPR compliance.

Requirements:

Experience in a front-line customer-focused role within social housing.• Strong stakeholder engagement and project coordination skills.• Excellent written and verbal communication abilities.• Ability to analyse data and present findings effectively.• Flexible to travel and attend meetings outside normal working hours.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call George at Service Care Solutions on or send an email to .uk

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