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This role is not available for sponsorship.
Nwando Care is looking for an exceptional, compassionate, and experienced individual to join our team as a Field Care Supervisor in the Haringey/Barnet area.
This is a pivotal role that goes beyond typical supervision. You will be the crucial link between our Service Users, our dedicated Carers, and the wider management team. You will blend essential hands-on care with critical clinical and people management, driving the standard of excellence across your patch.
Key Responsibilities: Blending Care and Leadership
Your role is split between direct care delivery and management oversight, ensuring maximum impact:
1. Clinical Leadership & Care Delivery (Minimum 50% of time)
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Assessments & Planning: Conduct comprehensive initial visits, set up robust care packages, and complete all necessary paperwork, including detailed risk assessments for new Service Users.
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Essential Support: Participate in the out-of-hours ‘on-call’ rota alongside other senior staff, ensuring continuous support is available when needed.
2. Team Management & Quality Assurance (QA)
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Mentoring & Training: Introduce Carers to new clients and provide essential practical training to new team members, ensuring they meet Nwando Care’s high standards.
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Supervision & Support: Directly supervise Carers operating within the Haringey/Barnet area and undertake regular Quality Assurance (QA) visits to monitor and review care standards.
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Stakeholder Engagement: Actively participate in service reviews and care conferences with social workers and liaise with other professional colleagues (e.g., Occupational Therapists) to continually review and amend care packages.
3. Communication & Compliance
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Reporting: Be proactive in reporting back to the Care Co-ordinators on any issues concerning the delivery of care, Service User complaints, or resource issues to inform recruitment planning.
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Partnerships: Develop positive, productive relationships with all external agencies involved in our Service Users' care, helping to further the company's reputation and business in the area.
What You Will Need
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Proven experience working within a community care or domiciliary care setting.
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Exceptional organisational and communication skills.
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A compassionate, person-centred approach, grounded in the desire to deliver outstanding care.
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Crucially, you must be a driver with your own vehicle, as travel throughout North London is required for this field-based role.
Benefits
- Car allowance (on top of the salary!)
- 30 days annual leave
- Refer-a-friend scheme
- Monthly lunches on us
