Back to search
Adecco are recruiting two Social Fund Assessment Officer's to join our Local Authority clients Benefits Service team. This role is vital in supporting vulnerable residents by administering discretionary financial support and essential household items.
- Social Fund Assessment Officer
- Public Sector - Local Authority
- Temporary Role - 3 months with possible extension
- Full Time - Monday to Friday, 36 hours per week
- Hybrid Working - flexible and days in / out can be confirmed once training complete
- 16.95 per hour PAYE / 22.35 per hour Umbrella
- ASAP Start
- Training Provided
Key Responsibilities:
- Administer applications to the Discretionary Social Fund scheme, including emergency financial assistance and care grants.
- Liaise sensitively with applicants to assess needs and determine appropriate support.
- Make decisions on awards within policy guidelines and budget constraints.
- Manage orders and liaise with suppliers to ensure timely delivery of awarded items.
- Maintain accurate records and provide excellent customer service via phone and written communication.
Preferred Experience & Skills:
- Proficiency in Microsoft Office applications.
- Strong literacy, numeracy, and attention to detail.
- Excellent verbal and written communication skills, with a customer-focused approach.
- Ability to manage and prioritise workload independently.
- Some knowledge of Welfare Benefits and Discretionary Social Funds is desirable.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
