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Customer Success Specialist
Location: London (Hybrid)
Contract: 6 months
We're looking for a proactive Customer Success Specialist to join a Global leading company focused on financial training & learning solutions. to join on a 6-month contract. You'll play a key role in supporting both new and existing clients, ensuring smooth onboarding and day-to-day business processes.
We are looking for candidates who have strong customer success experience working in financial services companies.
What you'll be doing:
- Lead end-to-end client onboarding processes
- Review and coordinate contracts, SLAs, and performance agreements
- Act as a key liaison between clients and internal teams
- Track commercial metrics and manage timelines
- Resolve issues quickly to maintain strong client relationships
What we're looking for:
- Experience in client onboarding, client services, or implementation
- Familiarity with contracts, SLAs, and KPIs
- Excellent communication and stakeholder management skills
- Strong organisational skills and ability to deliver to deadlines
- Background working in financial services companies.
This is an urgent vacancy with deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo. pandey @ randstad. Co. uk
Randstad Technologies is acting as an Employment Business in relation to this vacancy.
