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Dynamics 365 Developer - Contract Role
Location: Hybrid - Central London
Duration: 6 months (initial)
Rate: 650-750 per day (Inside IR35)
Main Duties & Responsibilities
- Act as the key developer for a major Customer Insights programme, delivering Dynamics 365 and marketing expertise.
- Serve as technical lead for Dynamics 365, providing expert advice on all aspects of Dynamics 365 and PowerApps.
- Collaborate with internal teams to shape the roadmap for Dynamics 365, PowerApps, and associated M365 services.
- Share knowledge and mentor team members on Dynamics 365 and Power Platform.
- Identify opportunities to enhance existing solutions and expand usage of Dynamics 365 and PowerApps.
- Deliver new development work aligned with IT strategies and manage external resources when required.
- Provide system administration and third-line technical support.
- Manage release and deployment processes for Dynamics 365 and PowerApps.
- Maintain technical documentation, programming standards, and source code.
- Monitor licences, permissions, and security roles.
- Analyse service logs for security anomalies and manage Microsoft support cases.
- Ensure compliance with data retention policies and relevant legislation.
- Promote health, safety, and equal opportunity policies in all duties.
Professional Qualifications / Education
- Degree level or equivalent professional experience.
- Relevant accreditations in Dynamics 365 and PowerApps development, configuration, and support.
- ITIL Foundation certification.
- Experience in Agile / DevOps environments.
- Understanding of ICT standards (HMG Security Policy Framework, ITIL V3, ISO/IEC 27001, etc.).
Experience Required
- Proven track record delivering major IT projects in large, complex organisations.
- Strong experience in M365 services development and delivery.
- Solution design experience across technical domains.
- Excellent stakeholder engagement and communication skills.
- Experience managing third-party suppliers.
- Detailed understanding of information architecture and taxonomy.
Technical Skills
- Strong knowledge of Dynamics 365/CRM and PowerApps.
- Ability to resolve complex Dynamics 365 and PowerApps issues.
- Proficiency in C#, HTML5, CSS, JavaScript frameworks.
- Familiarity with Microsoft O365 services (Power Automate, Power BI, SharePoint Online, Teams).
- Knowledge of Azure AD, Hybrid AD, Azure automation (desirable).
- Understanding of MS licensing and SharePoint technologies.
- PowerShell scripting and Azure DevOps/GitHub experience (desirable).
Essential Skills
- Strong Dynamics 365 experience- Customer Insights - Data & Journey and Dynamics 365 Sales.
- Knowledge of out-of-the-box CRM configuration and customization.
- Experience integrating Dynamics 365 with third-party systems using Dataverse, APIs, and Power Automate.
- Ability to design and implement solutions using JavaScript, C#, ASP.Net, Power Automate, and plugins.
- Experience with KingswaySoft and XRMTools for data ingestion and unification.
