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As Assistant Manager, you will help drive growth and profitability at our Hornsey store. You will deliver exceptional customer service, maintain health and safety standards, support team performance, and uphold our brand values.
Salary and Benefits-
Ā£28,000 annual salary
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Ā£1,500 performance bonus every six months (up to Ā£3,000 per year)
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Pension scheme
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Full training and career development opportunities within Access Self Storage
ā¢ Help ensure store growth and maximise profitabilityā¢ Promote and sell storage space and the company brandā¢ Maintain a safe and secure environment for staff and customers via health & safety proceduresā¢ Implement and monitor the marketing plan to meet financial targetsā¢ Manage enquiries precisely using CMSā¢ Coach team members to improve conversion rates and mystery-shop resultsā¢ Stay aware of local market conditions using competitor surveys and customer feedbackā¢ Prepare timely and accurate ad-hoc and routine reports following company proceduresā¢ Conduct quarterly Personal Development Plans and annual appraisals for team membersā¢ Ensure fair and effective rota management, approved by Regional Managerā¢ Maintain high standards of housekeeping for a professional imageā¢ Accurately handle and account for store moniesā¢ Fulfil managerial and compliance monitoring duties in line with company policy
Key Skills Required-
Strong commercial mindset and sales ability
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Excellent customer service and communication skills
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Leadership skills, including coaching and performance management
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Sound knowledge of health and safety regulations
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Proficiency in CMS or similar systems
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Competence in preparing accurate reports and analysing data
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Organisational ability including rota planning and prioritisation
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High attention to detail in cash handling and compliance
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Proactive and adaptable approach to local market analysis
If this role is of interestĀ APPLY TODAY - we will then give you a call.
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