Head /Director of Operations - FMCG

As Head / Director of Operations, you will play a critical role in scaling our supply chain, manufacturing, quality/technical and operational infrastructure. You'll be hands-on, strategic, and collaborative-working closely with internal teams, contract manufacturers, and suppliers to ensure we deliver against our ambitious goals.

Client Details

My client is a pioneering environmental start-up within Personal Care FMCG. They are now transiting from a purely R&D-led company into full commercialization; soft launching into retail next week and hard launching in Q3. This Head/ Director of Operations will be instrumental in guiding the company through one of the most exciting phases of their journey.

Description

• Lead RFQs, supplier validation, and first-order procurement

• Build and consolidate supplier base across UK and Europe

• Oversee deal sourcing and supplier relationship management

• Own supplier approval and quality compliance processes

• Manage end-to-end machine validation (from user requirements to site acceptance)

• Work with our contract manufacturers to optimize production outputs and timelines

• Implement ongoing improvements to the production line as products evolve

• Oversee interim Quality Management System (QMS)

• Ensure purchasing specifications and supplier standards meet quality requirements

• Manage change controls as product improvements affect production and supply chain

• Act as the connector between teams-from R&D to production to suppliers

• Solve complex challenges by bringing the right stakeholders together

• Own key operational projects from start to finish

• Drive continuous improvement across all operational functions

Profile

Top Skills & Experience:

• 7-15+ years in operations, manufacturing, and/or supply chain ideally in FMCG or startup environments
• Proven experience leading cross-functional teams and managing suppliers
• Strong ability to navigate ambiguity and drive progress in a fast-paced environment
• Comfortable running procurement, supplier consolidation, and machinery trials
• Some exposure to quality systems and regulatory compliance

Soft Skills:

• Generalist mindset with sharp problem-solving ability
• Collaborative leader who values transparency and open dialogue
• Hands-on, energetic, and solution-oriented-you don't just flag problems; you fix them
• Comfortable wearing many hats and stepping into the unknown
• Strong ownership mentality with the ability to manage multiple priorities

Job Offer

• Be part of a mission-led company disrupting the feminine hygiene industry

• Join at a pivotal inflection point as we move into large-scale commercialization

• Help build something truly world-first, with environmental impact at its core

• Equity participation in a company poised for global expansion