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MMP Consultancy are working with a fantastic organisation to recruit a Leasehold Sales Officer to join them on Temporary basis, in North London.
Key Responsibilities:
- Review applicants in line with Group's policy and GLA/Homes England guidelines including obtaining references where relevant.
- Day to day liaison with vendors and purchasers to ensure resales reservations are secured at the earliest opportunity
- Working to ensure all resales and staircasing activity is delivered in line with regulatory criteria to audit standard
- Monitor Resident Sales inbox and maintain regular liaison with vendors and purchasers.
- Review and assess applicants in line with the Group's policy and GLA / Homes England requirements
- Respond to enquiries and applications within prescribed timescales
- Maintain accurate records and filing systems
- Ensure sensitive information is maintained confidentially in line with the group's Data Protection policy
- Maintain good communication with solicitors, surveyors/valuers and leaseholders
- Ensure compliance with the clients policies and procedures
- Progress transactions within set timescales to ensure no financial loss
- Progress all transactions ensuring all files are kept up to date, scanned and uploaded on SharePoint and Dynamics
- Update colleagues in Housing Services, Finance and Income & Recovery Teams on completion of any relevant transaction
- Update spreadsheets as required
- Progress and report on resales, staircasing and other leasehold transactions
- Process invoice payments to suppliers within required timescales
- Maintain good internal working relationships
- Keep abreast of housing legislation change
- Conduct market research and regularly check competitors websites and literature.
Requirements:
- Experience of dealing with members of the public
- A proven track record of providing a customer service to a range of service users in a housing environment
- Experience of dealing with residential conveyancing process.
- Knowledge of property transactions and housing legislation
- Knowledge of Leasehold and Freehold sales from a housing background
