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In this role, you will manage council tax and business rates accounts, identify liable parties, apply reliefs, and ensure accurate billing. You will also handle complex cases, take enforcement action when required, and support colleagues in maintaining high service standards.
Key Responsibilities
- Manage and maintain council tax and business rates accounts
- Identify liable parties, calculate charges, and issue accurate bills
- Take enforcement action to recover outstanding debts
- Advise on complex cases and legislation
- Support and train colleagues to ensure consistent, high-quality service
- Contribute to process and system improvements
- Proven experience in council tax and business rates administration within a local authority
- Strong knowledge of revenues legislation and recovery processes
- Excellent attention to detail and communication skills
- Ability to manage complex cases effectively
