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Company & Client Overview
- Worked with Amy.
- Kindleworth is a startup law firm.
- Clients are predominantly other law firms (legal sector focus).
- MSP offering HR recruitment services.
- Risk and compliance departments involved.
- External IT functions provided as first-line support for law firm clients.
- First-line support function is now strong and well-established.
- Kindleworth Tech: actively placing candidates in tech roles.
Key Placements & Talent
- Kasper:
- Successfully placed.
- Now doing 2nd line support.
- Highly personable and professional.
- Able to communicate with all levels, from junior staff to partners.
- Experience in law firms-handled tough environments and difficult people.
- Client-facing, confident, and adaptable.
- Has strong baseline IT support skills.
- Underwent client visits (daunting but managed well).
- High-calibre candidate, similar to "Teddy" (came from the NHS).
- Shows signs of long-term potential and development.
- Junior Roles:
- More frequent hiring-typically every 4-5 months.
- Usually comes through Bo (Director) via his network.
- Junior candidates support client-facing roles at law firms.
- Should be comfortable assisting partners, handling calls, and being presentable on-site.
- "Superstar" juniors still considered even if no roles are open.
- Looking for strong communicators who can become great client-facing tech support staff.
Role Details
- Job Type: Full-time
- Working Hours: 9:30 AM - 5:30 PM
- Location: Hybrid (2 days working from home)
- Salary: 30,000 - 32,000
- Team:
- Chris Hill - Head Lead (conducts first-stage interviews)
- Danny - Team Lead (also part of interview process)
- Bo - Director
- Stacey, Nick - More on the suppression/technical side
- Conor Riley - New hire, working directly with a specific team
- Interview Process:
- Full-stage interview process
- Chris & Danny handle first stage
- Shortlist: 3 candidates (with at least 2 "superstars")
- Role Signed Off?: Yes - multiple hires expected from this.
Benefits & Extras
- PMI scheme included
- 25 days holiday (plus Boxing Day off)
- Travel opportunities (e.g. Paris, New York)
- On-site presence is very helpful/preferred
- Collaborative IT team
- External client focus
- Job description to follow
