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Martin Randall Travel is one of the most innovative travel companies in the world. We are looking for a bright and enthusiastic linguist or humanities graduate to join our Operations team working on our many and varied tours and early music festivals. This is a stimulating role and would suit someone who is client-focused, good at detail, has an interest in the arts, and is prepared for some travel, in the UK and overseas.
We are seeking a fluent Italian and/or German speaker, or a humanities graduate.
The role
- Booking hotels, transport (flights, trains, coaches), restaurants, visits.
- Collaborating with suppliers (ground handlers, museums, box offices, local guides, private homes, gardens, archaeological sites, churches, wine producers).
- Briefing the tour leaders; compiling their documents; giving feedback.
- Answering the phone to clients, helping with their queries, checking availability, taking bookings.
- On our music festivals: contracting artists, sourcing venues, chartering ships, dealing with lighting technicians and caterers.
- Costing tours; keeping to budget.
- Updating our database; working with our website.
- Keeping reading lists, background information, and online resources up-to-date.
- Proofing client documents, brochure text and website content.
- Attending client events and tour managing; travelling to prospect hotels and attend trade fairs.
Requirements
- Excellent spoken and written English (mother tongue standard).
- Undergraduate degree (or equivalent), ideally with one year’s office experience.
- Additional language skills including Italian, and/or German.
- Efficient and flexible with proven ability to work to deadlines and pay attention to detail.
- Knowledge of, and genuine interest in, the arts (classical music, art, architecture, archaeology).
We are also interested in hearing from candidates with a background in art history, classical music, the ancient world, Asian and/or Middle Eastern Studies, but without a second language.
Location: Chiswick, London, with the possibility of some remote working.
Salary: £28,000 per annum plus benefits, including 22 days annual leave (plus bank holidays), museum membership, training and development opportunities, pension contribution and health and travel insurance.
Start date: July 2025.
To apply, e-mail your covering letter and CV to recruitment@martinrandall.co.uk with the subject as 'Operations Assistant'.
