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Are you an experienced Luxury Travel Consultant? Are you experienced using Flight GDS systems? Looking for a London / Hybrid opportunity to work for a high-end luxury brand? We have the role for you!
We are working with a West End based Luxury Tour Operator, who are on the lookout for an experienced Luxury Travel Executive to join their growing team.
Purpose of Job:
- Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc - for new client booking purposes
- Diagnose the clients' specifications and wishes and suggest suitable travel packages or services
- To provide ticketing services to internal clients in person, by email or telephone
- Organise travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc
- Handle unforeseen problems and complaints and find the best solution to ease any client concerns
- Service client travel requests ensuring best value for client adhering to company policy in a timely manner, offering expert advice in all aspects of business travel
- To maximise client service by ensuring minimum errors and the companies preferred policy is followed, in all possible instances, in line with client requests
Knowledge, Experience & Skills Required:
- Minimum 3 years' experience in the Travel industry
- Excellent knowledge of travelling related software (computer reservation systems and GDS systems)
- Amadeus preferred - good comprehension of air fares (published and ITX fares)
- Time management
- Ability to present, persuade and communicate effectively
- Excellent all-round travel product knowledge of Luxury Worldwide Destinations
- A good sense of luxury hotel products and up market travel
- Exceptional communication & customer service skills
- Cruise knowledge desirable
- Tour Operator background preferred
- General administrative duties where required
The package:
- A salary of £35,000 - £40,000 + incentives
- Hybrid working - London
- 25 days annual leave + bank holidays
- Statutory Pension Scheme
- Annual Leave Entitlement: 25 days plus 8 public holidays
- 5% Annual Discretionary Bonus
- Bupa Healthcare Key Cover
- Bupa Dental Level 3
- AIG LIFE - AIG Life insurance 2x Annual salary
- Health Assured - Our EAP service provides 24/7 available counselling and therapy sessions.
Interested?
Please click APPLY or contact
