Hire Desk Controller

Are you looking for your next challenge within the fast-paced plant or tool hire industry? Join a growing and innovative company with a reputation for delivering exceptional service and reliable solutions to their clients.

The Role:
As a Hire Desk Controller,youll be a key contact for customers and internal teams, ensuring smooth operations and outstanding service delivery. Responsibilities include:
- Handling hire desk operations, processing orders, and coordinating schedules for equipment and personnel.
- Acting as the primary point of contact for customer inquiries, resolving issues promptly and professionally.
- Ensuring resource availability and collaborating with internal teams to meet customer needs.
- Supporting occasional out-of-hours queries by carrying a support phone.

Whats On Offer:
- A competitive salary with room for growth.
- Regular working hours, Monday to Friday, with no regular weekend shifts (apart from minimal on-call responsibilities).
- A comprehensive benefits package, including a pension scheme and healthcare support.

What Youll Bring:
- Proven hire desk experience, ideally from the plant,powered access or lifting industries.
- Excellent organisational skills and the ability to handle multiple priorities.
- Strong interpersonal and communication skills to liaise with clients and team members effectively.
- A proactive mindset with a knack for solving challenges quickly and efficiently.

If youre ready to join a dynamic team that values its people and delivers top-tier customer service, wed love to hear from you! Submit your CV through this advert or contact Matt at 020 3834 9649 for more information