Leverage your creativity in solving complex hardware and software issues related to end-user laptop and desktops.
Gain valuable insight in troubleshooting network connectivity, application issues, hardware, audio visual and telephony equipment problems faced by our end-user community.
Learn how to quickly adapt to situations faced by the end-user in a fast-paced environment.
Gain real world experience in configuring, deploying, maintaining, and troubleshooting computer hardware in an enterprise environment.
Gain a general understanding of the Active Directory environment.
Learn how to follow processes and procedures to ensure a high quality of work is delivered to the end-user with minimal disruptions.
Gain experience with maintaining password security, data integrity, and file system security for the laptop environment utilizing Bitlocker.
Gain experience with documenting Incident tickets from inception through closure in an enterprise incident management system such as ServiceNow.
Gain experience with Microsoft SCCM/MECM.
Back to searchDesktop Support Technician
Manpower UK Ltd
Posted 19 days ago, valid for 4 days
Londonderry, County Londonderry BT47 6ED
£13.72 - £13.82 per hour
Part Time
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Sonic Summary
- The job involves solving complex hardware and software issues for end-user laptops and desktops.
- Candidates will troubleshoot various problems including network connectivity, application issues, and audio visual equipment.
- The position requires adaptability in a fast-paced environment and offers real-world experience in hardware configuration and maintenance.
- A general understanding of Active Directory and experience with Microsoft SCCM/MECM is beneficial.
- The role typically offers a salary of $50,000 to $60,000 and requires 1-2 years of relevant experience.
