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Customer Service Executive

Customer Service Executive

Insight Select Ltd

Posted 5 days ago, valid for 11 days

Longfield, Kent DA3 8LY, England

£27,000 - £30,000 per annum

Full Time

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Sonic Summary

The position is for a Customer Service Executive with a salary range of £27,000 to £30,000 plus an annual bonus in Longfield, Kent.
This hybrid role requires the candidate to work three days in the office and two days from home.
The successful applicant will be the first point of contact for business customers and will coordinate fittings, quotes, returns, and contract rollouts.
Candidates must have at least 3 years of experience in a customer service or account support role, with B2B experience being highly desirable.
The working hours are Monday to Friday from 8:30 am to 5:30 pm.

Customer Service Executive£27,000 - £30,000 + Bonus | Longfield, Kent | Hybrid – 3 days office, 2 days homeAre you a proactive and customer-focused professional with a passion for delivering exceptional service in a fast-paced, technical environment? We are working with a leading manufacturer that supplies cutting-edge safety systems across the UK – and they’re looking to expand their team with a Customer Service Executive.The Role

Acting as the first point of contact for a key group of business customers
Coordinating fittings, quotes, returns, and contract rollouts
Maintaining systems and CRM to keep all records up to date and accurate
Working closely with internal departments (Sales, Engineering, Operations) and third parties to ensure smooth delivery of services
Supporting the wider team with order processing, technical admin, and coordination

Essential Skillset

At least 3 years’ experience in a customer service or account support role
B2B experience is highly desirable
Confidence using systems (Navision/CRM experience is ideal but not essential)
Confidence using systems (Navision/CRM experience is ideal but not essential)

Package

£27,000 - £30,000 per annum
Annual bonus
Hybrid working – 3 days in office, 2 days from home
Monday – Friday – 8:30am – 5:30pm

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