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We’re seeking a proactive After Sales Advisor to support our client's service and warranty operations. This role also provides occasional support to the purchasing team.
Location: Loughborough (Hybrid/Work from Home)
Hours: 2–3 days per week (Mon–Wed, 8am–4:30pm)
Key Responsibilities:
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Manage after-sales data and databases (warranty, complaints, service contracts)
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Provide updates and support to customers on orders and service status
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Run weekly reports and maintain customer price lists
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Arrange returns, credits, and invoice processing via 1Link
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Support approved service provider training and documentation
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Assist with stock orders and monitor supplier delivery timelines
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Handle warranty parts orders, certifications, and associated documentation
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Provide internal support, reporting, and training where needed
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Promote quality, safety, and environmental standards
If you're organised, customer-focused, and experienced in after-sales or service support, we’d love to hear from you.
