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Domestic Abuse Advisor (DAA) | Leicester, Leicestershire & Rutland | Full Time | 37 hours per week | ÂŁ13.12 per hour
Our client is a registered charity and a specialist women and girls’ organisation, committed to supporting survivors of domestic abuse. They are seeking a dedicated and compassionate Domestic Abuse Advisor (DAA) to provide a proactive service for adults, focusing on high and very high-risk cases and complex needs.
The role will operate across Leicester, Leicestershire, and Rutland, supporting survivors through risk assessments, safety planning, advocacy, and referrals, including participation in MARAC (Multi-Agency Risk Assessment Conferences).
Are you the right person for the job?
- Empathy and sensitivity towards adults who have experienced domestic abuse
- Excellent communication and interpersonal skills
- Ability to manage a varied workload effectively under pressure
- Flexible and responsive to the needs of clients, colleagues, and organisational priorities
- Methodical and patient approach to tasks, including accurate record keeping and data collection
- Ability to use own initiative and make appropriate decisions within policy boundaries
- Maintain confidentiality at all times
- Ability to build and maintain professional relationships with a wide range of stakeholders
- Understanding of collaborative working with staff, volunteers, and external agencies
- Ability to represent the service at meetings and contribute to discussions
- Knowledge of statutory and voluntary sector structures
- Driving licence, business insurance, and ability to travel across Leicester, Leicestershire, and Rutland
What will your role look like?
- Supporting the DAA service for adults under the direction of the Team Leader
- Providing advice, information, and support, including:
- Risk assessments and safety planning
- Civil and criminal legal options and introductions to professional legal services
- Guidance through the Criminal Justice System and court accompaniment
- Housing options and referrals to MARAC for high-risk cases
- Maintaining accurate client records, safety plans, and case notes
- Participating in MARAC and multi-agency meetings to ensure client safety
- Following procedures and protocols with other services to prioritise client safety
- Complying with child protection legislation and safeguarding policies
- Assisting with monitoring systems, data collection, and statistical reporting
- Attending internal and external training to maintain current knowledge of domestic abuse legislation and best practices
- Representing LWA at meetings, conferences, and forums as appropriate
- Contributing to the overall development of the service and wider organisation
- Actively adhering to all company policies and procedures
What can you expect in return?
- Competitive salary (ÂŁ13.12 per hour for Outreach posts, pro rata for part-time if applicable)
- Paid holidays, pro rata for part-time hours, including public and religious holidays
- Workplace Pension Scheme
- Paid compassionate leave (up to five working days per year)
- Training and professional development opportunities
- Flexible working arrangements where possible
- Regular supervision and support from your line manager
- Opportunities to make a tangible difference in the lives of survivors
- A supportive, collaborative, and passionate team environment
- Meaningful and rewarding work within a specialist charity
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
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