Domestic Abuse Link Worker

Domestic Abuse Link Worker | Charnwood | Full Time | £13.12 per hour

Our client is a registered charity and a specialist women and girls’ organisation dedicated to supporting survivors of domestic abuse. They are looking for a compassionate and committed Domestic Abuse Link Worker to join their Lotus support services team, providing practical and emotional support to adult survivors across the Borough of Charnwood.

This role will be co-located at Charnwood Borough Council and the Loughborough office, and focuses on assisting survivors with housing-related issues arising from domestic abuse.

Are you the right person for the job?

• Understanding of domestic abuse and sexual violence, including its impact on individuals and children
• Minimum of three years’ experience in a paid or voluntary support and information role
• Empathy and sensitivity towards people who have experienced abuse
• Competent in using IT systems, email, and internet tools
• Ability to produce clear reports, case notes, and correspondence with good grammar and attention to detail
• Knowledge of the importance of timely, accurate record keeping and data management
• Strong communication and interpersonal skills
• Ability to manage competing priorities and work effectively under pressure
• Flexible and methodical approach to tasks
• Ability to make appropriate decisions within the boundaries of organisational policies and line management guidance
• Commitment to maintaining confidentiality and professional boundaries
• Experience building positive relationships with a wide range of stakeholders
• Commitment to promoting equality and inclusion

What will your role look like?

• Providing outreach support and information to survivors, helping them make informed decisions on:
  • Safety planning
  • Housing options and refuge access
  • Legal rights and professional legal support
  • Welfare benefits
  • Education and leisure opportunities
• Supporting clients to resolve housing issues and resettle safely
• Acting as an advocate on issues such as benefits, maintenance, and legal matters
• Providing emotional support and assisting with necessary documentation
• Referring clients to specialist agencies as needed
• Maintaining accurate client records, risk assessments, and Individual Support Plans (ISPs)
• Raising awareness of domestic abuse and sexual violence through talks, training, and campaigns
• Attending meetings, conferences, and forums on behalf of LWA
• Staying up to date with legislation, best practices, and sector developments
• Participating in internal and external training to enhance skills
• Following all LWA policies and procedures to ensure high-quality service delivery

What can you expect in return?

• Competitive salary (£13.12 per hour for Outreach posts, pro rata for part-time if applicable)
• Paid holidays, pro rata for part-time hours, including public and religious holidays
• Workplace Pension Scheme
• Paid compassionate leave (up to five working days per year)
• Training and professional development opportunities
• Flexible working arrangements where possible
• Regular supervision and support from your line manager
• Opportunities to make a tangible difference in the lives of survivors
• A supportive, collaborative, and passionate team environment
• Meaningful and rewarding work within a specialist charity

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

Your data will be handled in line with GDPR.