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Customer Account Lead

Optima UK Inc Ltd
Posted 12 days ago, valid for 13 days
Location

Loughborough, Leicestershire LE12, England

Salary

£30,000 - £33,000 per year

Contract type

Full Time

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Sonic Summary

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  • The job is for a Temporary Account Manager position located in Coventry, offering a salary of 16 per hour for a duration of 3 months.
  • The role requires experience in managing customer accounts and conducting business reviews, preferably with a background in similar positions.
  • The working hours are Monday to Friday from 8 AM to 5 PM, with opportunities for overtime and benefits such as ongoing training and free onsite parking.
  • Key responsibilities include managing client relationships, supporting customer queries, and collaborating with the internal sales team to achieve targets.
  • The company is a well-established engineering business that values staff wellbeing, career growth, and provides a supportive, team-focused environment.

Job Title: Temporary Account Manager 3 months
Location: Coventry
Salary / Pay Rate: 16 per hour
Shift / Hours: Monday - Friday 8AM-5PM

Benefits:

  • Ongoing training and development
  • Free onsite parking
  • Overtime available
  • Supportive, team-focused environment

About the Company
A well-established engineering business known for delivering high-quality products. The company values staff wellbeing, long-term stability, and career growth, providing a supportive environment where employees are recognised and rewarded.

The Role
As an Account Manager, you'll be responsible for Client relationships. You'll work as part of a skilled team, ensuring all work is completed to a high standard and on time.

Key Responsibilities:

  • Support and lead where requested, Customer Performance Reviews with key and targeted customers, in order to build customer relationships and monitor performance.
  • Support with all customer queries, complaints & escalation issues escalating concerns to the account manager.
  • Support production controllers to develop customer account objectives.
  • Manage the internal sales manifest & support the customer accounts team in achieving weekly targets.

About You:

  • Experience of managing customer accounts and conducting Business reviews (Preferred)
  • Excellent verbal and written communication skills.
  • Good working knowledge of word, excel, email and MRP/ERP systems
  • Ability to work quickly & under pressure, prioritise and manage many varying and conflicting tasks at the same time.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.