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Property Manager
Location: Loughborough
Salary: Up to £32,000 DOE
Hours: Monday to Friday, Full-Time (1 in 4 Saturdays)
Property Management / Lettings / Customer Service / Tenancy Coordination / Residential Lettings / Estate Agency / Inspections / Inventories
Were excited to be working with a busy and award-winning Estate & Letting Agency based in Loughborough, who are looking for a professional and detail-oriented Property Manager to join their growing team. This is a fantastic opportunity for someone passionate about property and delivering exceptional customer service.
Purpose of the Property Manager Role
The Property Manager will be responsible for overseeing the day-to-day management of a residential property portfolio. This includes coordinating move-ins and move-outs, resolving maintenance issues, liaising with landlords and tenants, and ensuring a smooth, compliant lettings process from start to finish.
Main Duties and Responsibilities of the Property Manager
Manage relationships with landlords, tenants, and contractors across your property portfolio
Coordinate all aspects of tenancy management including move-ins, move-outs, inspections, inventories, and deposit disputes
Proactively handle maintenance issues and ensure timely, cost-effective solutions
Re-market and re-let properties as needed, keeping void periods to a minimum
Prepare and process tenancy agreements, ensure compliance with legal and company procedures
Register deposits and complete ID and Right to Rent checks
Issue legal notices within required timeframes and regulations
Maintain up-to-date records and ensure internal systems are accurately updated
Ensure all policies, systems, and procedures are followed consistently
Provide excellent customer service and maintain a professional, friendly approach
Knowledge and Experience Required
Experience in a customer-focused role (essential)
Knowledge of the lettings/property management process (desirable)
Experience using lettings platforms such as PayProp and Alto (desirable)
Strong administrative skills and familiarity with tenancy agreements and compliance paperwork
Key Skills and Attributes
High attention to detail and strong organisational skills
Confident communication skills, both written and verbal
A professional, positive, and resilient attitude
Able to prioritise workload and handle a fast-paced environment
IT literate and comfortable working with Microsoft Outlook, Word, and Excel
A team player with the ability to work independently
Committed to high service standards and continuous improvement
Qualifications
No specific qualifications required, but a background in property or lettings is highly beneficial
Additional Requirements
Full UK Driving Licence and own mode of transport (essential) portfolio covers Loughborough and surrounding areas
If you are interested in this role or would like more information, please contact Alice Connors on 07842 424471.
