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Our client is currently looking to recruit a Maintenance Services Manager to join them on a full time, permanent basis
37 hours per week
Purpose of the role:
Reporting to the Director of Maintenance, Engineering and Sustainability, the Maintenance Services Manager will provide lead and be directly responsible for overseeing and managing c55 staff responsible for the service delivery of all urgent, reactive and compliance maintenance necessary for the upkeep of the Estate.
To take responsibility for expenditure of c£5m on the maintenance budgets.
To oversee and manage day to day the Operational and Technical response teams, taking overall responsibility for all aspects of maintenance so that planned and reactive asset management, H&S, statutory compliance works are planned and delivered effectively.
To ensure that the Maintenance Staff have a developed awareness of priorities manage performance across the Team as a whole, ensuring that a consistently high-quality service is delivered to stakeholders throughoutand that positive stakeholder feedback is achieved and maintained.
In order to apply, you must possess the following:
Significant knowledge and experience of co-ordinating front-line services to customers and significant experience in the EFM industry.
Substantial knowledge of Health, Safety and Environmental legislation and experience on how to apply within Facilities Management.
Significant experience of managing process change and delivering continuous improvement
Experience of successfully leading in the delivery of a high-quality EFM operations
Significant experience in budgetary control and review
Excellent communications skills, both written and oral including the delivery of significant briefs to senior staff or stakeholders.
Highly professional with proven ability to establish and maintain good working relationships with a broad range of clients
A team player with outstanding people skills who can influence effectively, and gain buy in from colleagues
Able to work under pressure whilst delivering high quality outputs
Proactive, with a strong customer focus and a practical approach to problem solving
Competent in the use of IT (MS Office and Project) with an ability to quickly learn the operations of new systems
Evidence of continual professional development (CPD) to enhance management and technical skills
Graduate in an Engineering, Facilities Management or Building Services subject or HND/C with extensive work experience in one of these areas
Management and Leadership qualification eg ILM Level 5 Cert/Diploma or demonstrate substantial successful management experience
NEBOSH or equivalent H&S qualification
Experience of working at a management level in a Facilities Management department from a commercial, retail, education or Higher Education background
Involvement in the delivery of projects to time and on budget
Experience of negotiating contracts for service delivery
