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IT Support Engineer

Andy File Associates Limited
Posted 9 days ago, valid for 4 days
Location

Louth, Lincolnshire LN11 9BT

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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Sonic Summary

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  • Andy File Associates Limited is seeking an IT Strategy and Support Engineer for a permanent position, starting on-site at a large school for the first 6 months.
  • The role involves managing IT systems during a digital transformation to a cloud-first environment using Microsoft technologies such as Azure and Intune.
  • Candidates should have proven experience managing IT in educational settings, with a strong knowledge of Microsoft 365 and cloud-based tools, and excellent interpersonal skills.
  • The position offers a salary of £35,000 to £40,000 per year and requires a minimum of 3 years of relevant experience.
  • After the initial 6 months, the role will transition to a remote position within the MSP team, with opportunities as a Service Desk Engineer or Project Engineer.

Andy File Associates Limited are working as a recruitment agency on behalf of our client with regards this permanent vacancy.

Overview:

F?or the first 6 months, you’ll be embedded on-site at a large school. Our client is embarking on an ambitious digital transformation journey, transitioning all IT services to a cloud-first environment powered by Microsoft technologies including Azure, Intune, SharePoint, and the broader Modern Workplace suite. You will work closely with our Technical Consultants by leading the implementation of this strategic IT roadmap. As the IT Strategy and Support Engineer you will not only take ownership of their IT systems but also become a trusted guide for staff during this period of change. A history of unsuccessful IT projects has made confidence-building, user support, and strong interpersonal skills essential for success in this role.After this 6 month period, you’ll transition into a remote role within our MSP team, either as a Service Desk Engineer or Project Engineer, depending on your strengths and interests.

Please note: You will need to successfully pass a DBS check to undertake this role

Key Responsibilities:
  • Systems & Network Management
  • Administer and manage Microsoft Azure, Microsoft 365 (including Teams, SharePoint, OneDrive), Intune, and Endpoint Manager.
  • Oversee and maintain network infrastructure, device management, and cybersecurity posture.
  • Ensure data protection, safeguarding, and compliance with DfE and GDPR guidelines.
  • Staff Support & Training
  • Provide technical support to teaching and support staff, both in person and remotely.
  • Design and deliver training sessions to improve staff confidence and the adoption of new tools.
  • Act as a technology champion, helping embed digital skills across the school.
  • Project Delivery
  • Plan and deliver IT projects with clear milestones, risk assessments, and measurable success criteria.
  • Build stakeholder trust by effectively managing change and communicating progress.
  • Vendor and Budget Management
  • Manage relationships with third-party IT suppliers and service providers.

Skills

Essential:

  • Proven experience managing IT in a school, college, or similar organisation.
  • Strong knowledge of Microsoft 365, Azure Active Directory, Intune, and cloud-based tools.
  • Excellent communication and interpersonal skills, with a passion for user training and support.
  • Experience supporting digital transformation projects.
  • A proactive, problem-solving mindset with a calm, approachable manner.

Desirable:

  • Microsoft certifications (e.g., MS-100, AZ-900, MD-102).
  • Knowledge of safeguarding requirements in educational settings.
  • Familiarity with MIS systems, SIMS, Arbor, or similar platforms

Hours of work: 37.5 with a start time of 8.00am

Benefits:

25 days holiday stats, Pension, Weatfield Health after 6 months

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.