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Operations Manager – Do you have strong leadership experience, in a production or workshop environment Are you driven with the acumen to drive forward our business If so, come and join our team as our Operations Manager, based in Lowestoft, Suffolk on a full-time permanent basis.
Why Scooterpac
We are revolutionising mobility with world-first inventions and cutting-edge products. From ultra-lightweight wheelchairs to high-performance mobility scooters, we are dedicated to transforming the way people move—one mile at a time. Our commitment to providing a first-class experience for our customers extends beyond our innovative products to our exceptional customer service.
Fantastic company benefits include:
- Competitive Salary: On offer Is a competitive salary of £50,000 - £70,000 per annum (depending on experience)
- Holiday: 23 Days per annum, plus Bank Holidays
- Employee extras such as: We offer lunch 4 days a week (Tuesday – Friday inclusive), An Employee Assistance Programme, Profit sharing scheme after probation period.
About the role:
As the Operations Manager, you will support the Managing Director in leading our team to ensuring all projects are delivered safely on time and within budget to the high-quality standards we pride ourselves on. You will play a crucial role in fostering continuous improvement and operational efficiency while upholding excellent customer satisfaction. In this role, you will work 5 days a week from 7:30am – 5pm
.Main duties and responsibilities:
- Plan, schedule, and oversee manufacturing and repair workflows, ensuring timely delivery of products that meet customer specifications.
- Maintain a safe working environment by enforcing compliance with health and safety legislation and conducting routine inspections.
- Supervise and develop a team of workshop technicians., managing staff deployment, workshop space, equipment, and materials to optimise operations and reduce waste.
- Ensure high standards of service throughout every area of the business, taking direct ownership for the production, repair and warehouse processes, maintaining strong relationships with customers and stakeholders.
- Monitor departmental spending and implement initiatives to enhance cost control without compromising quality.
- Provide hands-on support and technical guidance to resolve workshop issues while staying updated on industry trends.
About you:
You will have a strong background in operational leadership, in production or workshop environment. As the Operations Manager you will be able demonstrate how you can embrace change and be passionate about delivering exceptional experiences for customers. Essential that you possess strong leadership and team development skills, along with an excellent understanding of engineering processes, project management and Lean management skills. A proactive approach to problem-solving, excellent organisational as well as proficiency in Microsoft Office, familiarity with Health and Safety regulations and ERP systems is also essential for this role. You will ideally hold a bachelor’s degree in business administration or Operations Management (or equivalent).
If you feel you have the drive, business acumen and experience to propel the company forward and elevating it to the next level then we would love to hear from you. Please apply for our Operations Manager role by forwarding your CV including a summary as to what you feel you can bring to this role. We look forward to hearing from you.
No recruitment agencies, please
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Additional keywords: Lean Manufacturing, Engineering Leadership, Quality Assurance, Operations, Management, Production, Manufacturing
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