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Field Service Engineer Required!
Our client is a leading provider of advanced print finishing and packaging equipment; they supply high-performance machinery to various industries.
On behalf of our client, we are recruiting a technically skilled Service Engineer to join their team. The successful candidate will be responsible for installing, maintaining, and repairing our industry-leading machinery at client sites nationwide and occasionally overseas.
Package:
- Salary 35,000 - 38,000 (DOE)
- 23 days holiday + bank holidays
- Company van provided
- Company pension scheme, cycle-to-work scheme, sick pay, and support for relevant training and further education.
- Overtime available, overnight allowance
Field Service Engineer - Responsibilities:
- Provide remote and on-site support for machinery, including installation, delivery, preventive maintenance, and repairs.
- Deliver a first-class service experience by using diagnostic skills to identify and resolve technical issues quickly, ensuring minimal downtime.
- Diagnose and solve technical problems, including electrical and mechanical issues as well as software faults, often remotely.
- Conduct technical training sessions for customers, partners, and team members.
- Manage the stock in your vehicle to optimise first-time fix rates and minimise losses.
- Build strong relationships with overseas manufacturers and suppliers to ensure effective communication and execution of technical solutions.
- Support sales initiatives by participating in machine demonstrations, trade shows, and events, contributing to customer loyalty and satisfaction.
Field Service Engineer - Requirements:
- Minimum 5 years in a technical service role working with capital equipment
- Relevant technical qualifications in electrical, mechanical, or mechatronic engineering.
- Proficient in reading schematics, diagnosing faults, and performing hands-on repairs.
- Comfortable working independently and managing your own schedule.
- Able to build rapport with clients and communicate effectively at all levels.
- Full, clean UK driving licence with trailer towing capability
- Willingness to travel across the UK and occasionally overseas
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