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Job Title: Order Fulfilment Specialist - 12 month FTC
Location: Lutterworth
Department: SSC UK Customer Operations
Join our team and help deliver excellence to our customers.
We're looking for a detail-oriented, customer-focused professional to join our Order Fulfilment team.
In this role, you'll be at the heart of our operations-managing orders from creation to delivery, ensuring our customers receive the right products, on time, every time.
What you'll be doing
- Processing and invoicing sales orders in SAP S/4 to a high standard.
- Managing the full order flow, from entry to shipment, including returns, credits, and warranty replacements.
- Communicating proactively with customers, internal teams, and suppliers to ensure timely deliveries.
- Handling enquiries, maintaining CRM records, and managing inbox communications.
- Placing purchase orders with factories and third-party suppliers.
- Identifying issues, solving problems at the root cause, and driving process improvements.
- Supporting automation and efficiency initiatives in the order process.
- Support demo processes and installations
What we're looking for
- Proven experience in end-to-end order processing.
- Strong attention to detail and accuracy in fast-paced environment
Essential:
- SAP S/4 experience
- Intermediate Microsoft Officeskills
- Salesforce experience.
- A proactive communicator who enjoys working collaboratively.
- Problem-solving mindset with a focus on continuous improvement.
Why join us?
- Be part of a collaborative, customer-first team.
- Hybrid working opportunities to support work-life balance.
- The chance to work with a global, innovation-led business.
If you're ready to bring your expertise and energy to a role where no two days are the same, we'd love to hear from you.
Apply now and help us deliver excellence in every order.
